Volunteering is a rich, rewarding opportunity and we are always looking to expand our group of talented navigators. Patient Navigators are the heart of Stanford Cancer Concierge Services, serving as ambassadors for the Stanford Cancer Center.  They work directly with patients to provide them with the highest quality hospitality and service.   

The responsibilities of a navigator are to:

• Assist patients, families, and caregivers with questions and direct them to the proper resources.   
• Guide and escort patients to appointments or the main hospital.
• Visit with patients and provide hospitality in the Clinics, the Infusion Treatment Area, and Radiation Treatment.
• Help at the Welcome Desk on occasion to answer phones and distribute materials.
• Interact with staff to determine patient needs.
• Share information with patients and families about the free classes and the support groups offered through our Supportive Care Program.

To join our team, interested persons:

• Participate in an orientation for Cancer Concierge Services.
• Attend an overall hospital orientation.
• Go through a brief health clearance (at no cost).
• Commit to a minimum of one three-hour shift per week for at least six months.  Available shifts are 8-11 am, 11 am-2 pm, and 2-5 pm, Monday-Friday.

Also, as going through cancer treatment can be an emotional process, we do require that volunteers be at least one year out of cancer treatment (either their own or a loved one’s) prior to participating in the program. 

If you would like more information on joining our dynamic team at the Stanford Cancer Center, please contact:

Rosette Weiss

Senior Guest Representative, Guest Services

Phone: (650) 723-4268

E-mail: rweiss@stanfordmed.org